KHIA - 대한의료혁신연구회

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인사말

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연혁

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조직체계

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운영방식

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오시는길

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연혁

2023

제100회 세미나 개최

2022

VOC 컨설턴트 과정 시행

하계 워크샵 개최 [건강한 병원 조직문화]

송년 세미나 개최 [치유시네마 토크, 나는 왜 일하는가]

2021

코로나 상황으로 인해 웹 세미나 시행

춘계 세미나 [3주기 환자경험평가 이렇게 하시면 됩니다]

2020

코로나 상황으로 인해 웹 세미나 시행

추계세미나 [병원환경을 바꾸는 CS 교육혁신 기술]

2019

싱가포르 의료연수 진행

춘계 세미나 및 병원혁신을 위한 환자경험향상전략 출판 기념회

메디컬 CS 강사과정 시행

CS 실무자 과정 시행

하계 워크샵 개최 [병원조직활성화]

추계 세미나 개최 [의료혁신과 병원경험향상]

송년 세미나 개최 [의료인력의 이직예방 및 조직활성화 방안]

2018

일본 의료연수 진행

대한의료혁신연구회 새이름 새다짐 창립 세미나 및 총회

송년 워크샵 개최 [환자경험평가와 미래의료]

2017

병원 cS 강사과정 시행

일본 커뮤니티 케어 의료연수 시행

하계 워크샵 개최 [환자경험평가 이렇게 준비했다]

송년 워크샵 개최 [의료환경변화와 병원고객만족]

2016

하계 워크샵 개최 [고객경험향상을 위한 CS 전략]

송년 워크샵 개최 [창의적 교수법]

2015

춘계 세미나 개최 [분노조절 메니지먼트]

2014

CS 강사과정 시행

CS 강사 심화과정 병원 모니터링 컨설팅 시행

병원CS퍼실리테이터 교육과정 개설

송년워크샵 개최 [서비스디자인]

2013

제 4대 집행부 구성

2012

춘계 세미나 개최 [감성커뮤니케이션]

2011

사단법인 추진위원회 구성 및 활동 시작

2010

홈페이지 리뉴얼

제3대 집행부 구성, 비영리사단법인 설립을 위한 창립준비

병원CS퍼실리테이터 교육과정 개설

세미나 및 워크숍 개최

2009

세미나 및 워크숍 10여회 이상 개최

병원 CS관련 마케팅 시리즈 특강 시행

2008

감정관리, 스트레스 회복, NLP 코칭 프로그램 운영

2007

세미나 및 워크숍 총 10회 개최 및 전국임원회의를 통한 제2대 집행부 구성

NLP 특강 및 차별화된 학습 및 정보공유 프로그램 운영

2006

세미나 및 워크숍 총 12회 개최, 집행부 변화를 위한 준비

2005

병원고객만족(CS) 연구회 임원진 및 명칭 확정, 첫 세미나 개최

2003

병원 CS 성공을 위한 특성화 교육 프로그램

'병원 CS 점프하기 8계단' 특강 개최

전국 단위의 정기 세미나 및 워크숍 개최

지역 활성화를 위해 4개 지역으로 나누어 지회 중심의 월 모임 개최(서울 경기촌, 충청촌, 전라촌, 경상촌)

2000

1인 학습으로 출발

병원고객만족(CS) 연구회 정기 세미나 매월 개최
(서울,대전,광주,대구,무주,부산,울산,춘천,전주,구미,제주 등)